Support
Help with your relationship, purchase, or data.
Start with the in-app controls whenever possible. They carry the privacy and purchase context needed for a reliable result without placing private content in email.
Common questions
How do I restore a purchase?
Open the paywall or limited result and choose Restore a purchase. Use the same Apple ID or Google account used for the original purchase. Restore recovers Store entitlement, not local messages, memories, scenes, or settings.
Why did my relationship not return after reinstalling?
Until Morrow has no relationship account or cloud sync in this release. Relationship content is encrypted on the original device and can be permanently lost after uninstall, reinstall, device change, or platform change. Support cannot recreate it without an export you kept.
How do I cancel or manage a subscription?
Use your device’s Apple or Google subscription settings. Deleting the app does not cancel a subscription. The app’s purchase screen shows the billed amount, period, no-trial status, and renewal terms before checkout.
How do I export or delete data?
Open Settings & privacy for local export, optional retained-conversation export, local clearing, and server deletion. If the app credential is unavailable, use the external deletion page.
How do I report AI content?
Use the report action on the specific message or final call turn. Content starts off, must be explicitly selected and previewed, and requires separate report consent. Do not paste conversation or report content into email.
Is the companion a real person?
No. Every Until Morrow companion is a fictional adult powered by AI. The app does not connect you with a human, and generated responses can be inaccurate or inappropriate.
Contact Support
Email elrqleldh@gmail.com. Include the platform, app version, a short category such as purchase, restore, privacy, safety, or accessibility, and any non-content receipt/reference shown by the app.
Never email: conversation text, memories, call transcripts, report content, passwords, OTPs, API keys, full Store credentials, or payment-card details.
Email Support